Privacy Policy

Privacy Policy

Last Updated: November 11, 2026


1. General Information & Contact Details

This Privacy Policy informs you about how Prosalix AG (“we,” “us,” or “our”) collects, processes, and protects your personal data when you visit our website https://prosalix.com/ or communicate with us.

We are committed to maintaining the security and privacy of your data in accordance with the Swiss Federal Act on Data Protection (FADP / nDSG) and, where applicable, the EU General Data Protection Regulation (EU GDPR).

Data Controller

Prosalix AG

Basel, Switzerland

Email: mail@prosalix.com

Website: https://prosalix.com/


2. Scope & Legal Basis for Processing

We process personal data only when necessary to provide a functional website, respond to inquiries, or deliver our services.

  • Under Swiss Law (nDSG): We process personal data transparently, lawfully, and in good faith, adhering to the principle of proportionality.

  • Under EU Law (GDPR): Data is processed based on:

    • Art. 6(1)(b) GDPR: Performance of a contract or pre-contractual measures (e.g., handling inquiries).

    • Art. 6(1)(f) GDPR: Our legitimate interest (e.g., ensuring website security and functionality).

    • Art. 6(1)(a) GDPR: Your explicit consent (e.g., non-essential cookies or analytics, if implemented).

 

3. Data Collection on Our Website

A. Server Log Files

When you access our website, our web hosting service provider automatically collects technical information that your browser transmits. This data includes:

  • IP address of the requesting device

  • Date and time of access

  • Name and URL of the accessed file

  • Browser type, version, and operating system

  • Referrer URL (the website previously visited)

Purpose & Legal Basis: This data is collected to ensure server stability, network security, and website optimization. The processing is based on our legitimate interest (nDSG / Art. 6(1)(f) GDPR).

B. Direct Contact (Email & Phone)

If you contact us via email (e.g., mail@prosalix.com) or telephone, we process the information you provide (such as your name, email address, phone number, and message content) solely for the purpose of addressing and resolving your request.

Purpose & Legal Basis: Processing is necessary for pre-contractual steps or our legitimate business interest in managing inquiries (nDSG / Art. 6(1)(b) / (f) GDPR).


4. Cookies & Web Analytics

Our website primarily serves an informational purpose. If we use essential cookies, they are deployed solely to enable core site functionality.

 

5. Sharing Data with Third Parties & International Data Transfers

We do not sell or rent your personal data to third parties. We may disclose your data to trusted service providers (data processors) who assist us in operating our website and business, such as:

  • Web hosting and IT service providers

  • Communication tool providers

 

International Transfers

Our service providers are primarily located in Switzerland or the European Union / EEA. If data is transferred to or processed in a country without an adequate level of data protection (e.g., the United States), we rely on recognized legal mechanisms such as Standard Contractual Clauses (SCCs) approved by the Swiss Federal Data Protection and Information Commissioner (FDPIC) and the European Commission.


6. Data Retention & Storage Duration

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy statutory, legal, or accounting requirements. Once the purpose no longer applies or retention periods expire, the data will be securely deleted or anonymized.


7. Data Security

We implement technical and organizational security measures (TOMs) to protect your personal data against unauthorized access, loss, misuse, or alteration. Our website uses SSL/TLS encryption (identifiable by https:// in the browser URL bar) to protect the transmission of confidential content.


8. Your Rights

Depending on the jurisdiction applicable to you, you have the following rights regarding your personal data:

  • Right to Information / Access: The right to request confirmation on whether we process your data and receive a copy of that data.

  • Right to Rectification: The right to request the correction of inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): The right to request deletion of your personal data, subject to legal retention obligations.

  • Right to Restrict Processing: The right to limit how we process your data under certain conditions.

  • Right to Data Portability: The right to receive your personal data in a structured, commonly used format.

  • Right to Object: The right to object to data processing based on legitimate interests.

  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time with future effect.

To exercise any of these rights, please contact us at mail@prosalix.com.

Supervisory Authority

You also have the right to lodge a complaint with the competent supervisory authority:

  • In Switzerland: Federal Data Protection and Information Commissioner (FDPIC / EDÖB), Feldeggweg 1, CH-3003 Bern.

  • In the EU/EEA: The relevant Data Protection Authority in your member state of residence.

 

9. Updates to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time to ensure compliance with changing legal requirements or updates to our services. The current version published on our website shall apply.

Disclaimer: This draft serves as a general template. Depending on the exact technical setup of prosalix.com (e.g., tracking scripts, contact forms, or newsletter subscriptions), specific clauses may need to be added or tailored by a legal professional.

Would you like me to customize any specific sections, such as adding details for specific analytics tools or contact forms?